Our reputation is everything

At Jampack, our reputation is built on delivering exceptional experiences. We believe in the power of honest feedback, which is why we showcase authentic reviews from our diverse community of event-goers. These testimonials reflect our commitment to providing unbeatable deals, exclusive perks, and flexible payment options for a wide range of events.

Our partnerships with renowned events like Life is Beautiful Festival, Lovers & Friends, and many more, allow us to offer unforgettable packages trusted by music fans and industry leaders alike.

See what our customers are saying

Brandon Lozano

Brandon Lozano

2nd year using the company for a Las Vegas festival. Customer service has responded and assisted with all my questions and requests within 24hrs.Love the pay plan options they offer to allow me to attend these festivals.

Bourbon and Beyond Fan

Bourbon and Beyond Fan

They put together a great package for Bourbon and Beyond. I also made a mistake in booking and customer support sorted me out with no problem. Great job!

Louder than Life Fan

Louder than Life Fan

It’s the best option whether you want to enjoy a great music festival experience!!!

Carisa Jones

Carisa Jones

I purchased a hotel/concert package. The process was smooth and everything was mailed to me on time with no issues. I will definitely use them again.

Rebecca Gemellaro

Rebecca Gemellaro

One word - AMAZING. Customer service was SO helpful & answered quickly. Everything was very organized & easy to read. Information about my tickets, passes etc was easily accessible! 10/10!!!

Welcome To Rockville Fan

Welcome To Rockville Fan

The festival re-entry was amazing for us. We brought our kids and we were able to start our days early, and finish late. I will always get this package as long as it's available. Thank you so much for making this festival experience our best yet, and we are seasoned festival vets!

Sick New World Fan

Sick New World Fan

Went to Sick New World for the first time this year. I purchased a hotel and GA package. I loved the perks that came with the package. It did take a while for me to receive my wristband and there was some miscommunication from Jampack’s generic emails but Jampack staff was able to respond via email after I sent an inquiry and everything got sorted in a timely matter.

Sarah Cisneros

Sarah Cisneros

I liked that I was able to order a hotel package with my festival tickets. I also needed to contact customer support and they were prompt with their response and very helpful.

Lovers and Friends 2024 Fan

Lovers and Friends 2024 Fan

I purchased a package for Lovers and Friends 2024 and so far, they have been very helpful with questions and concerns. Will do business again with them in the future.

Jay Steezy

Jay Steezy

Every experience that I had with JamPack related to the concert plans was first-rate. Initially, I had trouble logging into my account but once I contacted JamPack, the Customer Service Rep were able to get everything resolved quickly. Definitely looking forward to dealing with JamPack on future concert plans.

Lovers and Friends Festival Fan

Lovers and Friends Festival Fan

Jam-pack is very easy to work with.They answer all my questions in a Timely manner because this is my first time using them and they made me feel comfortable about my purchase>. I hoping to have lots of fun at the lovers and friends festival.

Joel Campbell

Joel Campbell

Bought a package though Jampack for an event. I had some questions so I contacted them. Not only was the response super fast it answered my questions fully. Great customer service in a time where that seems to be a lost art.

Jennifer McLean

Jennifer McLean

I absolutely had an amazing time/experience!!! Jampack were very easy to access and answered all of my concerns. Thank you for a secure check out & prompt responses.

Jillian Reese

Jillian Reese

Very easy to use, responds back to emails quickly within 1 or 2 business days, nice every time I email with a question and handles my concerns seriously.

maxx angel

maxx angel

very easy to use

Reggae Rise Up Fan

Reggae Rise Up Fan

I had a great time searching for a reggae festival and came out with a great experience reggae rise up.

Renee Beagley

Renee Beagley

Have had a great experience so far! I had some issues on my end, and customer service was very prompt and helpful. I was surprised since they’re such a big company. Thank you!

RR

Reggae Rise Up Fan

Jampack made our reggae rise up trip to Florida easy and amazing! I love the payment plan options!

Welcome to Rockville Fan

Welcome to Rockville Fan

I accidentally selected the wrong hotel package for welcome to Rockville 2025. Even though the site said no refunds or exchanges, I contacted jampack customer support and they were extremely helpful and allowed me to rebook with the correct hotel and cancelled my original order! Awesome customer service! I'm highly satisfied!

Kayle Dixon

Kayle Dixon

They have made it easy to make payments!

Lorena Muleiro

Lorena Muleiro

So far great service, amazing experience, so excited for the festival !!!!!

Queenstylist HairDr.

Queenstylist HairDr.

EVERY concern they helped, answered, quickly and efficiently

BottleRock Fan

BottleRock Fan

Ordered tickets for BottleRock, and received excellent customer service from Jampack both times I emailed them with questions. Response was quick, and my questions were answered succinctly!

Sanchez Farmer

Sanchez Farmer

They were very helpful throughout the entire process

Lovers and Friends Festival Fan

Lovers and Friends Festival Fan

I used Jampack for Lovers and Friends Festival and it was super easy. I think my only complaint is the website for purchasing was a bit glitchy. It was hard to purchase tickets. The 2023 Festival itself was ran well. I had GA+ and thought the space was good. I would definitely buy other Festival packages through Jampack.

L&

Lovers & Friends Fan

Organization was amazing, the arrangement on site was great, VIP section was nice.

L&

Lovers & Friends Fan

I was super happy with everything, [Jampack] admin were easy to communicate with, had no problems with payments, emails etc. am doing it again next year!

SS

Shannon Shields

Jampack made it easy for me to get my desired tickets with no hassle and convenience of payment plans.

Osheaga 2024 Fan

Osheaga 2024 Fan

Still waiting for our tickets for Osheaga 2024 but customer experience has been good so far! Hopefully 🤞 receiving them soon!🤘😎🤘

ST

Sam Tope

Fast and easy, responded to my inquiry within a few minutes and provided all the information I was looking for.

Jasmyne Hazelton

Jasmyne Hazelton

Easy to contact if problems.

MV

Mark Van Dyken

Jampack came through! They responded to my request and gave me the information I needed - Thank you!

KK

Kristen Kelly

Everything sent to me as planned. And pretty quick. Only the VIP package. I can’t speak on wristbands those didn’t send at all.

JJ

Jimmy Jester

Easy to work with and helpful for payment plan.

GV

gabriella valverde

Great customer service. Responded to my question with care and professionalism.

TT

Toy T

I went last year and everything went smoothly. I am excited for the concert this year and hope for the same smooth day.

Reviews

Is Jampack legitimate?

Yes. We are a legitimate, trusted company providing ticket and hotel packages for festivals, tours, sports events, and conferences.

We understand that when booking event packages online, trust is paramount. Some potential customers may wonder, "Is Jampack a scam?" We want to address this concern directly and provide you with the information to make an informed decision.

Comment
by u/Aggravating-Star-990 from discussion in WhenWeWereYoungFest
Comment
by u/Aggravating-Star-990 from discussion in WhenWeWereYoungFest

Why Choose Jampack?

  • Curated Experiences: We work directly with event organizers to create packages that enhance your festival or event experience.
  • Exclusive Access: Our partnerships often mean special perks or early access for Jampack customers.
  • Diverse Options: Whether you're a rock enthusiast, reggae lover, or conference attendee, we have an event for you.
  • Trusted by Artists and Organizers: Our collaborations with major festivals and conferences demonstrate the industry's trust in our services.
  • Customer support: Our dedicated team is available to assist you before, during, and after your event experience.